Privacy Policy

We have the utmost respect for your privacy online. Our relationship with you is based on trust and our policy is to provide an enjoyable, private browsing experience. This privacy policy sets out how Whitebeam Studio LLC uses and protects any information that you give when using this site.

Whitebeam Studio LLC is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our website, you can be assured that it will only be used in accordance with this privacy statement.

We will never sell, distribute or lease your personal information to third parties.

We may change this policy from time to time. Please check this page occasionally to ensure that you are happy with any changes. This policy is effective from 01 January 2013.

information we collect

We may collect the following information:
- your name and job title
- your contact information including email address
- demographic information such as zip/postcode, preferences and interests
- other information relevant to customer surveys and/or promotions

how we use this information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- to contact you by email or phone if we have a question about your order
- to improve our products and services
- our record keeping
- if you have registered your email address with us we may periodically send you news and updates, new product announcements or other information we believe may interest you. You can unsubscribe at any time.

data protection

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We partner with Chase Paymentech to provide real time, easy to use payment facilities. Their secure server software guarantees to protect your information whenever you place an order with us or access your account details. This software encrypts the information you input before it is sent from your browser to us, to minimise the risk of it being intercepted before we receive it.

how we use cookies

A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. We use traffic log cookies to identify which pages of our website are being used. This helps us analyze data about web page traffic and improve our website by tailoring it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer, mobile device or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, be aware that Whitebeam Studio has no control over any other website and is not responsible for their content. Therefore we cannot be responsible for the protection and privacy of any information you provide while visiting such sites which are not governed by this privacy statement. You should take care and read the privacy statement for the relevant website.

If you have any further questions or concerns, do contact us: hello@whitebeamstudio.com